Product Quality Guarantee

Product Quality Guarantee

At The Home Feel we strive to offer only the highest quality products on the market. We strive to work with customers to ensure complete satisfaction.

All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page. Please email The Home Feel for any additional questions or clarification.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, even damage to the box, you should make note of it when signing for delivery or upon arrival of the product. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt. If your item(s) do arrive damaged, please send photos to info@thehomefeel.com and we will begin the process for an immediate parts replacement through the manufacturer. Please notify The Home Feel about the damages upon the receiving of the item.

Don't Take Our Word For it! Here's What Our Customers Think:

You guys rocked it! I was a bit nervous making the purchase as I was not familiar with your company (and couldn't find many reviews). However, I sent in an inquiry and within 15 mins, was on the phone with Andrew and he answered all my questions and made me comfortable with the $5k purchase. Everything went off on time and without a hitch. Appreciate the great service and communication. Keep up the good work!

Chris Jones

I don't normally post reviews but this has been one of the best buying experiences I've had. Andrew reached out to me shortly after placing the order and he stayed in contact anytime he got an update on my order. The product is great, I have had it up for about a week now and it just looks just as good in person as it does in the pictures. The wood is high quality as well. Overall one of the best buying experiences I have had!

Justin Fryer

Working with Andrew at The Home Feel was a pleasure. We purchased the 12 x 16 Yardistry Gazebo from The Home Feel. Andrew was a a great communicator and provided excellent customer service. He kept us informed on every step of the ordering process and delivery. We experienced an issue with the installer and Andrew went above and beyond being the liaison between myself and the installer. His assistance was greatly appreciated and not sure if any other vendor would have gone to the lengths to get issue resolve as much as Andrew did. Thank you Andrew for your patience in dealing with our issue.

Jennifer Carrozzelli